"Simply the best estate agent"
Wonderful team: understanding the needs of both landlords and tenants, flexible, professional, and ALWAYS ready to help and solve a problem. Parkland have been managing my flat for about 5 years now and they have done a splendid job. These are not empty complements, I have plenty of examples. Once a pipe burst in my flat and my tenant needed an immediate assistance. I called Paul, the manager and he immediately organised a plumber, went there in person and sorted out the problem (all this even though it was Sunday). To give another example, when the Managing Company sent a request for insurance payment which has already been made one member of this vigilant and meticulous team, Julie, noticed that it was already paid and clarified this with the Company. It must very difficult to negotiate and mediate between tenants and landlords but Cheryl, Vikki and Kate have really mastered this art, they always make sure that both parties are happy and satisfied; they do not just deal with money but they help us understand and care about each other's needs. I only own this one property but I am myself a tenant and have dealt with many estate agents. I found that many of them are quite careless, do not bother to return phone-calls or to explain things in detail; I know one estate agent which claims that they do not use email (!). Quite frankly, in my experience, Parkland has the best work ethic and truly cares about their customers.
I recently moved in with my partner and have rented my flat out with Parklands. Wonderful staff and amazing service!! With perfect tenant as the outcome ... Would 100% recommend to all my family and friends! Thanks Parklands Ramsgate!!
Had a lot of estate agents sending us houses that wasn't in our price range, didn't allow dogs when we asked for dog friendly and wasted a lot of our time. Parkland have been so friendly and made finding a house easy and matched our needs perfectly.